Branded Engagement Platform for:
Families
Caregivers
Partners
Welcome to Angels enGage, the engagement platform built for Visiting Angels. Endorsed by Visiting Angels. Powered by enCappture.
Most Visiting Angels agencies are losing caregivers in the first 90 days. Here’s the framework the high-growth ones use
Learn more
What is Angels enGage?
Most Visiting Angels owners are already doing the hard part well.
You are managing staffing, compliance, scheduling, and care delivery every day. Yet many agencies still experience the same challenges:
- Caregiver turnover remains high
- Families call for updates they should already have
- Referral partners go quiet over time
The issue is rarely the quality of care. It is the experience surrounding it.
Angels enGage is built on a simple idea:
Home care is a relationship business, and growth comes from managing those relationships intentionally, not reactively.
What Angels enGage Looks Like in Practice
Turning relationships into a system. Angels enGage is built on the CareCycle framework, which focuses on three pillars:
What Visiting Angels Owners Are Saying
“I can go in this app now and I can DM them, and I can send them messages and tell them how much I appreciate them and instead of a big mass text, I make them really individual because I get to know each and every one of them. My favorite is that the app is called the Barbara JF, not the Visiting Angels app. It’s Barbara J and my company is named after my mother, so it feels so heartwarming to my why. It reminds me of my why every day.”
“So I’ve been asked a number of times by other prospects who are thinking about using the capture map, and I’m very positive about it. It does convey value. You’ll see it, you’ll use it. You’ll get it very, very quickly. And I would encourage organizations to take a look, look at it, understand what your goals are and go for it, because it’s really made a difference in our business. “
“So we’re using the Caregiver Hub quite extensively. We have all of our applications in there that caregiver needs to be accessed. We have a bunch of training videos in there. We have all of our orientation materials going handbook incident reporting. So it is utilized by all of our caregivers. We introduced it as part of orientation. And they can get access to access care. They get access to their benefits. If they’re eligible for that, they get access to our training curriculum. And it has been really beneficial in having a one stop shop.”
A practical guide built for Visiting Angels owners to improve how their agencies communicate, engage, and grow.
Based on patterns from high-performing agencies, this playbook introduces a simple framework you can apply immediately.
What you will learn
- Where communication breakdowns are happening
- How top agencies create more consistent experiences
- How to identify gaps and prioritize what to fix
The framework inside
- Communicate clearly across your ecosystem
- Connect caregivers, families, and referral partners
- Consolidate tools and workflows into one system
The Visiting Angels Engagement Playbook
Download the playbook
Referral Program
Setting up your peers for success.
This program supports the expansion of Angels enGage, the Visiting Angels Engagement System, across the Visiting Angels network. A shared system that is elevating how agencies communicate, engage, and grow. Every referral helps bring another owner into a more connected, higher-performing way of operating.
Refer Other Visiting Angels Owners
Growth doesn’t happen in isolation, and the strongest agencies are the ones learning, sharing, and building alongside others in their network.
With Angels enGage, we’ve made it easy to bring your peers into a system that’s already working for you.
When you refer another Visiting Angels owner, you’re not just making an introduction, you’re helping them implement a proven engagement platform designed to strengthen referrals, improve caregiver retention, and create a more connected experience across their entire business.
And as more owners adopt Angels Engage, the entire network becomes stronger, more aligned, more innovative, and better equipped to grow together. This kind of shared momentum is exactly what drives long-term success across agencies.
Angels Engage
Engage your business with the Three C's.
COMMUNICATE
Keep your team informed—anywhere, anytime.
Solve common communication challenges by reaching your employees directly on their phones—whether you need to contact the whole team, a department, or an individual.
- Employee Surveys: Use tools like “How Was Your Day?” to regularly check in with employees, ensuring they feel supported and recognized, while also identifying potential issues before they lead to turnover.
- Real-Time Notifications: Send company announcements, urgent updates, or reminders directly to employees' phones with push notifications.
CONNECT
Foster engagement every step of the way.
Build a stronger workplace culture by engaging employees with recognition tools, surveys, and community features, improving satisfaction and reducing turnover.
- Recognition Programs: Highlight standout employees with Employee of the Week or Month programs, improving morale and team connection.
- Scheduling & Event Management: Manage internal events, training sessions, conference room booking, or team meetings with in-app calendars and scheduling tools.
CONSOLIDATE
All your workplace tools in one app.
Keep everything, from HR forms to training materials and daily communication, organized in one branded app, designed specifically for your company’s needs.
- Centralized Benefits Information: Provide easy access to all benefits programs, ensuring employees understand and utilize their full benefits package.
- Onboarding and Training Tools: Simplify the onboarding process for new hires with easy access to training materials, documents, and forms in the app.
Get Started
Let's launch your Angels enGage platform together.
Building a more connected, efficient, and growth-driven agency doesn’t have to be complicated, but it does need to be intentional.
This isn’t another piece of software to manage. It’s actually your agency’s engagement system that consolidates all platforms, built to simplify operations, strengthen relationships, and create more predictable growth.
With Angels enGage, you’re not starting from scratch. You’re implementing a platform that’s already designed for how Visiting Angels agencies operate, bringing your caregivers, families, and referral partners into one streamlined experience.