How Commercial Offices Use Technology to Improve Quality of Life & Revenue

August 29, 2022
How Commercial Offices Use Technology to Improve Quality of Life & Revenue

The recent pandemic has shifted the goalposts across multiple sectors and led to significant workplace impacts. 

With the rise of WFH, numerous employees, managers, and executives have chimed in with their guiding principles for adjusting.

Corporate life as we know it has forever changed; there is no “back to normal”—as always, in the business arena, those who adapt and adjust according to shifting dynamics will remain competitive.

The fact is, corporate America is likely changed forever.”

—Amy Zimmerman, Chief People Officer, Relay Payments

The pandemic and WFH movement have created a disconnect between employees, employers, and coworkers.

Tall Buildings - Dilution of Office Culture

The Dilution of Office Culture

Experts have attributed changes to business operations, employee morale and “connectivity” with the WFH movement and a “dilution of culture.” 

“We’re encouraging our people to get back to the offices,” Ernst & Young (EY) CEO and Global Chairman Carmine Di Sibio reported to Yahoo Finance

“We think that’s important to our culture…the culture is drying up, and firm leadership is desperately scrambling to hold it together.”

However, long-term remote work has fundamentally changed employee lifestyles and modern business operations. In-person attendance helps facilitate problem-solving, collaboration, and a sense of community, but modern shifts have led to remote-based employees or a hybrid schedule.

Office workers discussing

With these shifts, the vital pillars of teamwork, connectivity and community have been slowly crumbling for some organizations.

Managers and executives must implement adaptive strategies to mitigate the cultural shifts.

Mobile apps for tenant experience can help commercial building owners improve

tenant retention, increase customer satisfaction and attract new tenants.

A Path Forward

The passion, dedication and ambition to help others and improve one’s skill development can seem intangible to managers, executives and employers. How can these traits be leveraged and cultivated within a workplace environment?

The answer: an organizational culture with a team-oriented atmosphere and “togetherness” towards achieving a common goal.

Achieving this ethereal ideal of a “culture” comes with its challenges, particularly during the modern WFH movement and hybrid work models. How can you foster and cultivate a community environment with the connectivity many employees have missed?

Revitalizing “Office Culture”

Gia Ganesh, Vice President of People and Culture at Florence Healthcare, recognizes a shift regarding the “fundamental human need for socialization” being met. “A sense of belonging has been broken… The workplace enables that sense of belonging.”

Using digital tools is really important to building a culture… Companies that invest in modern tools and in rethinking how they bring people together will do better.”

—Brian Elliott, Future Forum’s Executive Leader, and Slack Senior Vice President

Leveraging modern technology that connects coworkers can level the playing field and help spur a culture of connectivity and community.

Numerous employees who work from home at least partially have expressed a disconnect from office culture, and many are craving the spontaneous socialization and natural camaraderie that results from working together in person on various projects and deadlines.

Revitalizing office culture

A Collaborative Ecosystem

Positive office culture has numerous psychological benefits. Essentially, an organization’s culture comes down to connecting and bridging the gaps between “races, religions, ethnicities political beliefs; all colours, classes, and conditions.”

Mobile apps for tenant experience help revitalize 

positive morale, connectivity, and efficiency.

It is imperative in this modern age to foster a positive environment that meets the organization’s needs while providing flexibility, a sense of community, and connectivity amongst employees. Establishing relationships with new colleagues and friends at work has positively impacted employee morale, productivity, and job satisfaction.

How Commercial Offices Use Technology blog image

Tenant Experience Apps: Building a Community

Leveraging modern technology to connect employees can level the playing field, helping to spur a culture of connectivity and community. Most individuals and employees are engaged digitally—and many business owners, managers, and executives are beginning to leverage the power of consolidation, convenience, and community.

The solution: Tenant Experience Apps

As a commercial building owner or a business executive leasing office space, establishing a positive working environment and sense of community has never been more important. You can promote tenant/employee engagement, retention, and occupancy by leveraging the technology and cultural norms revolving around smartphone usage.

How Commercial Offices Use Technology - Bridge Gaps

Connectivity: Bridging the Gaps

With tenant experience apps, business owners can establish a “hub” within their organization—a consolidated, branded platform for your specific company, available on each employee’s smartphone.

Not just basic functionality like door locks and maintenance requests… Level up your business for a full “Hospitality experience” with everything in one app.

Building owners, business managers, and executives can enhance the tenant experience and employee retention, satisfaction, and productivity by embracing technology. Mobile apps for tenant experience are becoming more prevalent in a modern age of digital connectivity but physical distance. They are an excellent tool to help provide a sense of community and convenience for workplace employees.

Attract and retain tenants with an employee-focused approach. Provide a convenient blend of lifestyle amenities, employee perks, and social events—all at the touch of your employee’s fingertips:

At enCappture, we launch custom mobile apps for tenant experience in just a few weeks

This ultimately translates into increased revenue as retention increases, and organizations can continue to grow with productivity and collaboration.

Convenience, Connection, Communication, and Community

A building owner can increase tenant retention and occupancy by providing a centralized hub for convenience, amenities, social events, and perks. At the same time, employers can reduce absenteeism with a greater employee commitment to quality, safety, and productivity.

Employee engagement fosters business growth and helps organizations build stronger ties with their customers.

According to Gallup Workplace Consulting & Global Research, a highly engaged team provides an average of an 18% increase in sales and a 10% positive difference in customer evaluations.

At enCappture, we have helped several businesses “level up” their hospitality experience and provide an invaluable digital “hub” that helps foster a sense of connectivity amongst organizational teams. Some examples of perks, amenities, and community initiatives we have helped build include: 

  • Coupons to retailers in and around the building
  • Pick up and drop off dry cleaning /laundry and a log
  • Food ordering
  • Work with local vendors
  • Package hubs (alerts when your stuff is there)
  • Community chats feature to post for what is happening/ connection
  • Common spaces: rooftop lounge and grill seating or internal patio
  • Gym feature: how busy the gym is to see if it’s crowded
  • Competition for the building

Creating a More Desirable Office Space

As our cultural values continue to shift, businesses need to support employees in their work-life balance, providing opportunities for individuals to flourish—personally, socially, and professionally.

Enable your employees to work at their highest potential while connecting with their colleagues through a convenient organizational “hub.”

These strategies can help cultivate positive relationships and morale, thereby improving productivity through collaboration and social connectivity.

Adding tenant experience apps helps foster community, connection, socialization, and even improved onboarding processes. Combined, these factors can become a potent leadership tool to cultivate a desirable working environment and increase revenue.

Office workers are craving connection. Tenant experience apps with centralized social perks, important updates, and convenient amenities make employee work/balance more convenient, while also helping to bridge the social gaps brought about by the pandemic’s social shifts.

Mobile Apps for Tenant Experience

Level up your business today by breaking through the intangible glass ceilings preventing your team from operating at peak efficiency. 58% of small businesses do not have a mobile app yet, and you’ll immediately bolster your employee retention and morale by implementing tenant experience apps.

With enCappture, you can forget the gigantic budgets, hours of development meetings, and workflows. No coding is required on your end, no dev team, and no muddling through a DIY process o launch your app. Tenant experience apps are proven to improve efficiency and, ultimately, your business’s bottom line.

Get the 1-on-1 customer care to launch your officially branded mobile app in weeks! Our expert team of developers helps create mobile apps for tenant experience, providing “white glove” comprehensive and compassionate service to help you launch quickly and easily.

You’ll have a dedicated mobile app development consultant to guide you through the process of your app launch, updates, and the implementation of new features. We can help you launch your 100% branded app in 3 weeks on the Google Play Store and the Apple iOS store!

 

Interested in launching your own fully branded custom mobile app in just a few weeks?